Shipping policy

Welcome to Aura Jewelry. We are committed to ensuring that your jewelry pieces reach you safely and promptly. Below you will find all the details regarding our shipping process.

1. Shipping Rates & Costs

We believe that beautiful jewelry should come with a seamless shopping experience. That’s why we keep our shipping policy simple and transparent:

  • Free Standard Shipping: We are proud to offer Free Shipping on all orders, regardless of the order value.

  • Universal Coverage: Whether you are buying a single ring or a full set of necklaces, delivery is on us.

2. Delivery Times

We know you're excited to receive your new sparkle! Because we take pride in carefully inspecting and packing every piece, please refer to the following estimated delivery times:

  • Processing Time: All orders are processed and dispatched within 1–2 business days.

  • Standard Delivery: Once dispatched, your order will arrive within 3–5 business days.

Once your order is on its way, you will receive a shipping confirmation email with a tracking link so you can monitor its journey to your door.

3. Shipping Partners & Tracking

We partner with trusted global couriers to ensure your jewelry arrives safely and on time. By working with a network of reliable shipping professionals, we guarantee a secure delivery process from our hands to yours.

  • Full Tracking: Once your order is on its way, you will receive a shipping confirmation email containing your personal tracking number.

  • Real-Time Updates: You can use this number to follow your package’s journey in real-time and see exactly when your new sparkle will arrive.

  • Secure Delivery: All our shipments are handled with care and delivered directly to your provided address.

Tip: If you haven’t received your tracking email within 2 business days, please check your spam folder or contact our support team!

4. Packaging

We believe that the unboxing experience should be just as beautiful as the jewelry itself. Sustainability is close to our hearts, which is why we take extra care in how we present our pieces.

  • Eco-Friendly Excellence: Your jewelry will arrive in high-quality, plastic-free packaging designed to minimize our environmental footprint without compromising on style.

  • Gift-Ready: Every order is elegantly packed, making it perfect for gifting—whether it's a treat for someone special or a well-deserved gift for yourself.

  • Protective & Chic: Our packaging isn't just sustainable; it’s designed to keep your jewelry secure and scratch-free during its journey to you.

5. Undeliverable Shipments

We want to make sure your jewelry reaches you without any delays. To ensure a smooth delivery, please keep the following in mind:

  • Verify Your Details: Please double-check your shipping address carefully during checkout. Even small typos can lead to delivery issues.

  • Re-shipping Costs: If a package is returned to us due to an incorrect address or a failure to collect it from a pickup station, we unfortunately have to charge a fee for the second shipping attempt.

  • Stay Informed: Keep an eye on your tracking link to ensure you are available for delivery or aware of any pickup deadlines set by the carrier.

Questions about your delivery?

Simply send us a message at fashionashop2026@gmail.com. We are happy to help!